Feedback - Santini Italia Fountain pens and nibs Made in Italy

Santini  
  Italia
FEEDBACK | CUSTOMER SERVICE | FAQ | DELIVERY

Go to content
Your Feedback is Important to Us!

Please take a moment to share your experience!
If you are satisfied with the service you have received from us, please let us know.
It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognise staff that provide high quality service.
Your compliment will be recorded and referred to relevant staff and management.

Thank you for choosing our products!
4.9 / 5
29 reviews
28
0
1
0
0
Mike Johnson
Wednesday 21 Oct 2020
I have received my Black Diamond pen today. WOW !!! I have no enough words to say how beautiful this pen is! It is something incredible!! The brilliant surface, 3D greek rings and solid rose gold nib make this pen unique. F Flixy nib writes smooth, it is easy to flex and has a perfect ink flow, the feed keeps perfectly. I am very happy with my purchase and will be back soon for my second Santini pen!! Greetings from California!
Amir
Friday 02 Oct 2020
Dear Sir,

I purchased Limited Edition "Annunciation" Fountain Pen almost two month ago however the flow of ink is not smooth. from time to time, I need to rotate the pump to provide more pressure on the piston to keep the ink flowing. I thought to give you a feed back in order for your company to improve the performance of the fountain pens. Additionally, I would like to hear from you any advice to improve the ink flow. Also, I suggest to your Company to improve the quality of the packaging where I found it quite if quite cheap when I received the pen. Hope the above feed back helps and I am looking forward to hearing from you
William Honaker
Tuesday 15 Sep 2020
I just bought my third Santini, the Libra Ambra with a medium flex nib. Can't wait to get it! My first Santini pen was the Nonagon Midnight with a broad nib. I love the way the pen looks, feels and the nib is amazing. I was so happy, I bought a Michelangelo Aqua with a stub nib. incredible looking and amazing writer. Both of these pens are regularly in my line up. The most amazing thing with Santini is the service. Impeccable! They respond, almost immediately and keep you informed along the way. They are an absolute pleasure to deal with. Best service bar none of any pen manufacturer that I have dealt with. All of this for a very reasonable price. I am already thinking about pen 4.
Sankalp
Saturday 18 Jul 2020
The Nonagon Abissi pen with an EF nib is an intricately beautiful pen and a wonderful writer. The mesmerising swirls in the ebonite are sight to behold, but in addition to being beautiful the pen is very comfortable to use. However, the most impressive aspect in a Santini Italia purchase it the unparalleled customer service. Katrina was friendly and responsive, and dealt with my queries and concerns with care and promptness. The entire buying process was seamless. I highly recommend buying one of their pens - you will cherish it for years to come. I sure will be buying another very soon!
Brian Kott
Friday 10 Jul 2020
I purchased a Nonagon Tundra Savage. I asked the medium nib be ground to a left oblique. My pen arrived today. The nib is exactly as I wished it to be. The pen is beautifully made and also beautiful. Customer service was the best. I recommend the company and the product without reservation.
Stefania Lemma
Monday 08 Jun 2020
Che dire?!! La penna Toscana 5th avenue non è bella ...DI PIU!! Ancora più bella che in foto! non ho avuto il piacere di sapere il nome del signore con cui ho parlato e gestito l'ordine ma vorrei ringraziarlo perché è stato davvero spettacolare. Ho dovuto fare l'ordine all'ultimo minuto e hanno fatto l'impossibile per farla arrivare in tempo e così è stato. Grazie di cuore anche da parte di mio marito!!!
© 2024 Santini Italia. All Rights Reserved.
________________________________________________________________________________________________________________________________________________


SUBSCRIBE TO OUR NEWSLETTER
Be the first to receive exclusive offers and the latest news
on our products and services directly in your inbox.
Back to content