High quality, reliability and functionality of the pens is guaranteed by many years of experience together with the newest technological development of Santini Italia company.Only the most exclusive and original materials are used for production of Santini pens. According to Santini Italia company regulations warranty service can be performed only by official service centres Santini Italia.Our writing instruments are provided with international warranty within 12 month period from the date of purchase in any Santini official service centre. Only the parts, which faultiness was confirmed by representatives of an official service centre, may be substituted and repaired under the warranty service coupon.
International warranty does not cover the faults, caused by external actions (stroke or consequence of careless handling; high temperatures or humidity); the warranty does not apply in cases if the product has been repaired not by an official service centre.
In order to use our warranty service you should present a filled in warranty service coupon with the specified purchase date and a seal of an official dealer of Santini italia or the service centre of Santini Italia.
Warranty service coupon maybe found at the end of the book. Santini pen is a product of the masterly Italian craftsmanship.
For any help please contact Santini Italia Customer Service or use a live chat.